Online domestic
check-in
Check-in opens 48 hours before your flight departure.
Online international check-in unavailable
Online check-in is currently unavailable for international travel. Please arrive at the airport three hours ahead of your flight departure to check-in via our check-in counters.
Baggage information
Each passenger is permitted the following carry-on baggage allowance:
1 x carry-on 7kg
56cm (L), 36cm (W), 23cm (D).
To fit in the overhead locker.
1 x personal item
E.g. A laptop computer or small bag.
To fit under the seat in front of you.
Passengers may also be entitled to a checked baggage allowance with their fare type or as part of their Velocity Status. You can find out more about checked baggage allowances here: view information
If you are travelling with checked baggage, when you arrive at the airport, please proceed to a kiosk.
If you need more checked baggage than is included with your fare or Velocity Status, it's cheaper to purchase additional checked baggage when you check-in online, rather than at the airport. We recommend that you purchase additional checked baggage during check-in.
If your trip involves flight segments operated by an airline other than Virgin Australia, then different baggage allowances may apply: view information
Connecting flights, large groups and specific service requests
If you are connecting to an international flight, travelling
in a large group, or require specific assistance we recommend
that you are checked in at least 90 minutes prior to your
scheduled domestic departure time.
Online check-in may not be available for some bookings with specific service requests. If you are unable to check-in online, please check-in at the airport via our check-in counters.
Our Privacy Policy explains how we handle your personal information, how you can access and correct your personal information, and how you can make a privacy complaint.