Online domestic
check-in
Check-in opens 48 hours before your flight departure.
Online international check-in
Online check-in isn’t available for international travel right now. Arrive at the airport at least three hours before your flight to check in.
Exception: Guests travelling between Australia and Doha, Qatar on flight numbers VA1–VA29 (operated by Qatar Airways for Virgin Australia) where eligible can check in online directly through Qatar Airways.
Thank you for your understanding — we look forward to welcoming you onboard soon.
Baggage information
Each passenger is permitted the following carry-on baggage allowance:
1 x carry-on 7kg
56cm (L), 36cm (W), 23cm (D).
To fit in the overhead locker.
1 x personal item
E.g. A laptop computer or small bag.
To fit under the seat in front of you.
Passengers may also be entitled to a checked baggage allowance with their fare type or as part of their Velocity Status. You can find out more about checked baggage allowances here: view information
If you are travelling with checked baggage, when you arrive at the airport, please proceed to a kiosk.
If you need more checked baggage than is included with your fare or Velocity Status, it's cheaper to purchase additional checked baggage when you check-in online, rather than at the airport. We recommend that you purchase additional checked baggage during check-in.
If your trip involves flight segments operated by an airline other than Virgin Australia, then different baggage allowances may apply: view information
Connecting flights, large groups and specific service requests
If you are connecting to an international flight, travelling
in a large group, or require specific assistance we recommend
that you are checked in at least 90 minutes prior to your
scheduled domestic departure time.
Online check-in may not be available for some bookings with specific service requests. If you are unable to check-in online, please check-in at the airport via our check-in counters.
Our Privacy Policy explains how we handle your personal information, how you can access and correct your personal information, and how you can make a privacy complaint.